During the first part of 2019, BSG’s locations in the US will begin implementation of a new ERP system. Our target go live date has changed since our previous communication – this decision was made to allow more time to ensure a smoother transition to the new ERP. An updated schedule is outlined below:
- The new ERP platform is scheduled to go live on Monday, March 4, 2019. We will reach out with further communications as the target launch date nears.
- To prepare for the changeover, all BSG warehouses will be closed from Thursday February 28 through Friday March 1. During this time, offices will remain open.
- If possible, please plan your orders accordingly to address the warehouse closures on February 28 and March 1. If ordering during these dates, please expect delays in fulfillment.
- For customer pickup orders, please note that customer pickup will not be available on February 28, March 1, and March 4. Customer pickups are expected to resume on March 5 – we recommend that you coordinate closely with your CSR.
- We also ask that, when possible, you place your orders via email or website (where applicable) vs. phone through the month of February.
- Please note that online ordering for bsghandcraft.com only will be unavailable on Saturday, March 2.
- Once the new ERP platform is in place after March 4, we do expect the beginning of the transition period to be challenging, and we thank you in advance for your patience and understanding.
- Additionally, once the new ERP platform is in place, processing orders will require a more timely exchange of order weight and dimensions for arranging freight. Due to this requirement, we will not be able to accommodate late changes to orders and ask that you please review your order for accuracy before placement.
We will reach out with further communications as the target launch date nears.
In the weeks between now and the launch of our ERP platform, your Sales Manager and Customer Service Representative are available to address any questions or concerns you may have.
The BSG Team
AX SKU Reference Sheet
AX SKU Reference Sheet - HandCraft
Updated January 23, 2019