COVID-19 Information

COVID-19 Information

As states and municipalities enact shelter-in-place or similar orders that make distinctions between essential and non-essential businesses, we want to address how BSG is classified in these scenarios.  

As part of the supply chain for agriculture and food production BSG is considered an essential business, therefore we are continuing operations to serve and support the craft beverage industry. BSG’s customer service, order lines, sales team, and distribution centers remain open for your needs during this unprecedented time.  

Here are some key points we’d like to share: 

  1. Please email your orders to your Customer Service Representative (CSR) – this will help track and record the orders, and accommodate our need to provide flexible working situations for our team.
  2. We may see some supply chain disruptions in the coming weeks as imported container routing is rebalanced. We are working to mitigate any possible impact - please contact your CSR with questions. 
  3. BSG has contingency plans in place with our distribution centers to ensure order fulfillment, provided federal and local interpretations do not change.
  4. We're here to support you through this difficult situation, please stay in touch with us as we collectively navigate these uncharted waters.

For more information, please visit our COVID-19 Resources directory, or reach out to your sales manager or customer service representative

Updated March 27, 2020

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A message from Rahr about COVID-19

At Rahr Corporation, the health and safety of our employees, our business partners, and our customers is of the utmost importance to us.

As the COVID-19 outbreak continues to develop, we have already taken measures to ensure the continued safety and availability of our products – learn more about these measures below. Effective immediately, we are implementing further measures to help ensure the continued safety of our employees, colleagues, and products:

After careful consideration, the Rahr family of companies (Bevie, Bintani, BSG, BSG Canada, BSG Hops, Bushel Boy, Koda Energy, Gambrinus Malting, Rahr Malting Co.) has made the decision to suspend all non-essential business travel until further notice. Additionally, visits to our facilities will be limited to only those critical for continued operations. 

Sites, events, and activities that will be affected include but are not limited to: 

  1. All trade shows, conferences, and conventions through end of April 2020
  2. Malthouse tours at Rahr Malting Co. & Gambrinus Malting
  3. Tours of BSG’s Distribution Centers in the US and Canada
  4. Greenhouse visits at Bushel Boy
  5. Customer visits by our sales staff

We hope you understand the necessity for these measures, and we apologize for any inconvenience they may cause. We will continue to provide updates as more information becomes available, and as the situation continues to develop.

Thank you for your patience and understanding as we work to minimize the negative impacts of COVID-19 on our industries, communities, and families. 

Updated March 16, 2020

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COVID-19 and Food Safety and Availability Information 

Our food safety and supply chain teams are monitoring the COVID-19 situation as it occurs in the US and abroad.  We understand that customers may have questions about our preparedness and the safety or ongoing availability of the products we provide and have tried to address a broad range of concerns in the information below. 

Can food or other products transmit the virus?

Regarding COVID-19 and the food supply chain, the following information is available:

-Per the FDA (13 Mar 2020): “Currently there is no evidence of food or food packaging being associated with transmission of COVID-19.”

Source: https://www.fda.gov/emergency-preparedness-and-response/mcm-issues/coronavirus-disease-2019-covid-19-frequently-asked-questions

-Per the CDC: “ . . . transmission of novel coronavirus to persons from surfaces contaminated with the virus has not been documented.”

            Source: https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html

-Per the Fresh Produce Association: “There is no evidence that fresh produce (or any other food, or other product/material) can transmit the virus.” 

Source: https://www.unitedfresh.org/coronavirus-fresh-produce-industry-resources/

-The Food Safety Authority of Ireland was also referenced by the Fresh Produce Association: “Experience with SARS and MERS suggest that people are not infected with the virus through food.  So, it is unlikely the virus is passed on through food and there is no evidence yet of this happening with Covid-19 (coronavirus) to date.”

Source: https://www.fsai.ie/faq/coronavirus.html 

What are the expectations of employees of Rahr Corporation to minimize the impact of COVID-19 on the food supply chain?

Employees are expected to:

  • Follow the GMP policies of the organization
  • When directly handling food, use single-use gloves
  • Adhere to the illness policy, and notify supervisors immediately about illnesses, especially about respiratory illness or symptoms
  • Wash hands at these times:
    • Before starting work
    • After handling waste
    • After cleaning duties
    • After using restrooms
    • After blowing nose, sneezing or coughing
    • After eating, drinking or using tobacco products
    • After handling money or personal items

 

Increased sanitization of surfaces has been implemented at all facilities in accordance with the guidance from various domestic and international health organizations

 How has Rahr Corporation and BSG prepared to ensure continued availability of products we provide? 

While the Covid-19 (coronavirus) outbreak does have the possibility to impact global supply chains, BSG’s Logistics, Operations, and Supply Chain teams are working with our suppliers and carriers in an effort to minimize the effects of these disruptions on our customers. As we maneuver the challenges of this outbreak we do recommend increasing your lead times to reduce the risk of a service disruption.  We will provide updated information as this situation continues to develop. 

  • The supply chain teams are communicating closely with suppliers, and planning inventory needs as best as possible as the situation changes.
  • Operations leadership members have implemented actions to distance employees in various ways from each other with the goal of creating backup teams for production staff in the event one shift/team/department is widely affected by symptoms or confirmed cases of COVID-19.  These actions include, but are not limited to:

    1. Ensuring shifts do not personally interact, and sanitize workstations before leaving and when arriving to work
    2. Augmented work from home policies
    3. Augmented sick time policies

  • Travel and visitor restrictions have been implemented and will be reevaluated as the situation develops. 

How can customers help us prepare?

We believe in transparency, so please reach out with any critical food safety or product availability concerns.

Please understand we may experience above-normal volumes of requests for information and increased utilization of sick time, so please be patient with our response times.